How can I track my order’s progress?

To track your order, simply check your order confirmation where we provided shipping confirmation details and tracking number. If you do not find the email please contact us anytime. 

Why hasn’t my order arrived yet?

At Road to Rodeo, we collaborate with various shipping partners, some of which may entail longer delivery times. While most orders are shipped within 24-48 business hours, holiday seasons may extend shipping durations. Upon dispatch, we’ll promptly email you with tracking details, and shipping times for each item are specified in their descriptions. If your tracking indicates delivery but you haven’t received your package, please contact us at [email protected]. We’ll investigate the matter and initiate a claim if necessary.

Can I modify or cancel my order post-purchase?

Yes you can. Please contact us ASAP within 24 hours of placing the order, or else if the order is shipped we cannot change anything. 

Certainly, you’re able to do so. Kindly reach out to us promptly within 24 hours of placing your order. Once the order has been shipped, changes cannot be accommodated.

What are the benefits of bamboo products?

Bamboo products offer numerous benefits, including sustainability, durability, and versatility. They are eco-friendly alternatives to traditional materials and are known for their strength and resilience.

Are your bamboo products ethically sourced?

Yes, we are committed to sourcing bamboo ethically and sustainably. Our suppliers adhere to responsible harvesting practices to ensure minimal environmental impact.