Item Availability:
At Road to Rodeo, our orders are fulfilled from our retail locations and are processed on a first-come, first-served basis. Please note that an item is only reserved once your purchase is completed during checkout. If an item is highly sought-after, it may appear available when added to your shopping bag but could be sold out by the time you reach the checkout or upon receipt by the store. Rest assured, you will be promptly notified in such instances.
Transit, Handling Time:
- For United States shipments, transit times typically range from 3 to 5 business days (excluding 1-2 business days for handling time).
- For Vietnam shipments, transit times typically range from 2 to 3 business days (excluding 1-2 business days for handling time).
Tracking:
Upon dispatch, a tracking number will be emailed to you for easy monitoring of your shipment’s progress.
Shipping Rates:
- Locations: United States – ship from: 3636 S Iron St, Chicago, IL 60609, United States
Shipping Time: 3-5 business days
Shipping Cost: $4
Please note: Shipping time excludes 1-2 business days for processing after placing an order on our website.
- Locations: Vietnam – ship from: 64 Tran Phu, Quang Trung, Phu Ly, Ha Nam
Shipping Time: 2-3 business days
Shipping Cost: $3.95
Please note: Shipping time excludes 1-2 business days for processing after placing an order on our website.
Business day: 8am-5h30pm Eastern Time/Monday – Saturday (excluding holidays).
Possible Delays:
While we strive to meet our shipping commitments, unforeseen events may occasionally cause delays beyond our control. If you have concerns about your order, please track it using the provided tracking number or contact our Customer Service team for further assistance. We apologize in advance for any inconvenience caused by unexpected delays.
For any questions or assistance regarding shipping, please don’t hesitate to reach out to us at [email protected]. We’re here to ensure your shopping experience with Road to Rodeo is smooth and enjoyable.
Thank you for choosing Road to Rodeo for your bamboo product needs. We appreciate your support!